Smart Office Rewards is your Smart Choice for Office Products!
Log In

Log In

Forgot Your Password?

Cart Subtotal: $0.00


Smart Office RewardsTM
(www.smartofficerewards.com) was created to support and service the office products needs of Main Street USA businesses. It is our belief that local (Main Street) businesses deserve the same buying advantages that larger businesses enjoy every day. That is what we are providing you, our most valued customer, the ability to find all of your office product needs here in one place, Smart Office RewardsTM. We made it very simple for you to sign up and place orders with us - all you need is an email address and a company or personal credit card to pay for your purchases. That's all it takes to get going. Your orders are processed and shipped within 24-48 business hours direct to your door.   Plus, as the last part of our name suggests, we offer reward points on every purchase you make with us. Click Here to learn more about our Reward Points program.

So welcome to Smart Office RewardsTM! We look forward to servicing all of your office product needs. We appreciate and thank you for your business.

How to Contact SmartOfficeRewards
For any questions regarding SmartOfficeRewardsTM, please contact our Customer Support below.

SmartOfficeRewards.com Customer Support
support@smartofficerewards.com

 

Customer Service

Shipping & Delivery
Privacy & Security
Returns & Replacements
General Terms

Shipping & Delivery

SmartOfficeRewardsTM will add shipping charges to each order according to the values listed below.
Orders having a value up to $99.99 or less will carry a flat shipping charge of $15.00.
All orders over $99.99 will carry an additional $3.00 for every additional $25.00 of merchandise..

Examples:
Order value before coupons or other rewards applied = $75, the shipping charge will be $15.00.
Order value before coupons or other rewards applied = $100.00, the shipping charge will be $18.00.

Privacy & Security

Collection and Use of Your Information 

Personal Information.
The personal information you provide to SmartOfficeRewardsTM may consist of your name, your postal and e-mail addresses, other contact details as well as order, delivery and billing information; it will be maintained as part of our customer records for the purposes of credit checking, direct marketing, orders delivery and product purchase history.  The required information is dependent on what portion of the site you are accessing at a given time. This information will be stored on our database.  You can contact SmartOfficeRewardsTM at “SmartOfficeRewards, P.O. Box 3007, Walla Walla, WA 99362” any time to see the information held about you and to ask us to make any necessary changes to remove or correct it or to object to any further use of your personal data by SmartOfficeRewardsTM for direct marketing purposes.  By entering into any agreement with SmartOfficeRewardsTM or providing SmartOfficeRewardsTM with personal data, you consent to the processing and transfer of such data in the manner and for the purposes described here above and as deemed necessary by SmartOfficeRewardsTM

Right to Opt Out.
You may choose whether to receive direct marketing communications relating to SmartOfficeRewardsTM or the applications that live within the site. If you do not want to receive such information, you have the option to opt out via the links available in the email you receive.  You can also contact our Customer Technical Support group and request to "opt out." Upon receipt and processing of an “opt out” request, SmartOfficeRewardsTM will not include you in any future marketing communications.

Security; No Liability.
SmartOfficeRewardsTM and its third party licensors have implemented security measures to help protect against the risk of loss, misuse and alteration of any information under SmartOfficeRewardsTM control. Specifically, SmartOfficeRewardsTM uses the industry standard secure socket encryption protocol to safeguard the security of your activity. When entering personal information, SSL technology encrypts your information in an effort to prevent others from obtaining it. Nevertheless, such security measures may not prevent all loss, misuse or alteration of information on this Web Site, and SmartOfficeRewardsTM is not responsible for any damages or liabilities relating to any such security failures. Furthermore, this Web Site contains links to other web sites. SmartOfficeRewardsTM is not responsible for nor can SmartOfficeRewardsTM ensure the privacy practices or content of such other web sites.

Modification of Privacy Policy.
SmartOfficeRewardsTM may change this Privacy Policy at any time by posting the changed or amended Privacy Policy on the Web Site. Your continued viewing of or use of this Web Site following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments.


Returns & Replacements

Customer is responsible for inspecting and accepting any portion of an order that is damaged, defective, or otherwise fails to conform to the goods specified in the Customer’s order, subject to these requirements:

  • Customer must send all returns accompanied by a Smart Office RewardsTM issued Return Authorization.
  • All returned products must be in the original manufacturers’ shipping cartons, complete with all packing and associated materials.
  • Smart Office Rewards will not accept any returns from Customer for product that is designated as “Non-Returnable Item.”
  • Customer must request a Return authorization and return the merchandise to Smart Office RewardsTM within the following time frames:
  • Smart Office RewardsTM will assess a 15% restocking charge for any products returned more than 30 days from the date of invoice.

    o    30 days from date of invoice for returns due to customer error (such as ordering the wrong item); merchandise must be in re-saleable condition.
    o
    30 days from date of invoice for any defective merchandise.
       
o    10 days from date of invoice for any concealed damage or concealed warehouse errors (such as shipping the wrong product or shortages).
       
o    5 days from date of invoice for all visible damage and visible warehouse errors.

During issuance of a Return Authorization all returns quantities will be verified against all purchase history from Smart Office RewardsTM.  Products not eligible for return will be returned to dealer, freight collect.  Any requests for proof of delivery must be made within 60 days after the invoice is received; after 60 days no proof of delivery will be supplied.

General Terms

When it comes to Doing Business with SmartOfficeRewardsTM, our goal is to make it easy for you, while recognizing that both of us need to run sound and stable businesses. We want your business to be successful, too, and these policies help us offer the best overall service. Listed in order of how they usually occur, these policies streamline our service for you, allowing us to focus on your actual order while applying resources to bring you new and exciting product offerings. By accessing, browsing and/or using SmartOfficeRewards.com (“Web Site”), you acknowledge that you have read, understood and agreed to be bound by these terms and conditions of use ("Terms"), including the privacy policy and to comply with all applicable U.S. laws and regulations. In addition, you agree not to in any way alter or tamper with the software on or the operations of this Web Site or in any way compromise the security of the Web Site’s services. If you do not or cannot agree to the Terms and/or the Privacy Policy, please do not use the Web Site or any of the services offered through the Web Site. In addition, from time to time, SmartOfficeRewardsTM may need to change or modify these Terms and/or the Privacy Policy and, as such, SmartOfficeRewardsTM reserves the right, in its sole discretion, to do so. Your continued viewing of or use of this web site following the posting of any changes to the Terms and/or the Privacy Policy will signify your assent to any such changes.

Content of the website
The contents of the Web Site, including, but not limited to, text, graphics, images and other downloadable material, are owned by SmartOfficeRewardsTM and its licensors and vendors, and are protected by United States and foreign intellectual property laws.  Unauthorized use of the Material may violate copyright, trademark and other laws.  You may not copy or adapt the HTML or other code that SmartOfficeRewardsTM uses to generate its pages.  This code is also protected by SmartOfficeRewardsTM’ copyright and other intellectual property rights. 

Software of the website
Use of software, if any, provided to you on the Web Site is subject to the software license terms accompanying such software.

Data Protection
The personal information you provide to SmartOfficeRewardsTM consists of your name, your postal and e-mail addresses, other contact details as well as order, delivery and billing information; it will be maintained as part of our customer records for the purposes of credit checking, direct marketing, orders delivery and product purchase history.  This information will be stored on our database.  You can contact SmartOfficeRewardsTM at “Smart Office Rewards., P.O. Box 3007, Walla Walla, WA 99362” any time to see the information held about you and to ask us to make any necessary changes to remove or correct it or to object to any further use of your personal data by SmartOfficeRewardsTM for direct marketing purposes.  By entering into any agreement with SmartOfficeRewardsTM or providing SmartOfficeRewardsTM with personal data, you consent to the processing and transfer of such data in the manner and for the purposes described here above and as deemed necessary by SmartOfficeRewardsTM.

Changes to the Policy
The Web Site may allow links to various other web sites, in order to provide an easy way for you to access other related information.  SmartOfficeRewardsTM assumes no responsibility for the information practices of sites you are able to access through the Web Site.  These links to other sites do not imply affiliation or endorsement of a linked site.

Your acceptance of these terms
By using the Web Site, you signify your assent to the SmartOfficeRewardsTM “Privacy Policy” and “Terms and Conditions” as stated on the website.  If you do not agree to this “Privacy Policy” and “Terms and Conditions”, please do not use the Web Site.

 

 

Powered by Sygnifi Networks.